Terms

Terms of use

NOTE: YOU ARE CONCLUDING A LEGALLY BINDING AGREEMENT.

  1. INTRODUCTION.
  2. Purpose.

The mission of the Trenchless Directory (“TD”) is to connect people looking to do business with TD or with TD owned or affiliated businesses. To achieve our Mission, we make services available through our website and mobile applications to help you, your connections, and thousands of other professionals meet, find deals, and do business with a network of trusted professionals and businesses.

  1. Scope and Intent.

You agree that by registering on the Trenchless Directory (“TD”), or by using our website, including our mobile applications, or other information provided as part of the our services (collectively the “Services”), you are entering into a legally binding agreement with the Trenchless Directory.

If you are using TD on behalf of a company or other legal entity, you are nevertheless individually bound by this Agreement. If you do not want to register an account and become a TD User, do not conclude the Agreement, do NOT join and do not access, view, download or otherwise use any TD webpage, information or services. By listing your business you acknowledge that you have read and understood the terms and conditions of this Agreement and that you agree to be bound by all of its provisions. By clicking listing your business you also consent to use electronic signatures and acknowledge your click to join as one.

2. YOUR OBLIGATIONS.

  1. Applicable laws and this Agreement

You must comply with all applicable laws, the Agreement, as may be amended from time to time with or without advance notice, and the policies and processes explained in the following sections:

  1. TERMS     2. DO’s AND DON’TS (section 10 below)
  2. License and warranty for your submissions to TD.

You own the information you provide TD under this Agreement, and may request its deletion at any time, unless you have shared information or content with others and they have not deleted it, or it was copied or stored by other users. Additionally, you grant TD a nonexclusive, irrevocable, worldwide, perpetual, unlimited, assignable, sub-licenseable, fully paid up and royalty-free right to us to copy, prepare derivative works of, improve, distribute, publish, remove, retain, add, process, analyze, use and commercialize, in any way now known or in the future discovered, any information you provide, directly or indirectly to TD, including, but not limited to, any user generated content, ideas, concepts, techniques or data to the services, you submit to TD, without any further consent, notice and/or compensation to you or to any third parties. Any information you submit to us is at your own risk of loss as noted in Sections 2 and 3 of this Agreement.

By providing information to us, you represent and warrant that you are entitled to submit the information and that the information is accurate, not confidential, and not in violation of any contractual restrictions or other third party rights. It is your responsibility to keep your profile information accurate and updated.

  1. Service Eligibility.

To be eligible to use the Service, you must meet the following criteria and represent and warrant that you: (1) are 18 years of age or older; (2) are not currently restricted from the Services, or not otherwise prohibited from having a TD account, (3) are not a competitor of TD or are not using the Services for reasons that are in competition with TD; (4) will only maintain one TD account at any given time; (5) have full power and authority to enter into this Agreement and doing so will not violate any other agreement to which you are a party; (6) will not violate any rights of TD, including intellectual property rights such as copyright or trademark rights; and (7) agree to provide at your cost all equipment, software, and internet access necessary to use the Services.

  1. Sign-In Credentials.

You agree to: (1) Keep your password secure and confidential; (2) not permit others to use your account; (3) refrain from using other Users’ accounts; (4) refrain from selling, trading, or otherwise transferring your TD account to another party; and (5) refrain from charging anyone for access to any portion of TD, or any information therein. Further, you are responsible for anything that happens through your account until you close down your account or prove that your account security was compromised due to no fault of your own. To close your account, please contact us.

  1. Indemnification.

You indemnify us and hold us harmless for all damages, losses and costs (including, but not limited to, reasonable attorneys’ fees and costs) related to all third party claims, charges, and investigations, caused by (1) your failure to comply with this Agreement, including, without limitation, your submission of content that violates third party rights or applicable laws, (2) any content you submit to the Services, and (3) any activity in which you engage on or through TD.

  1. Payment.

If you purchase any services that we offer for a fee, either on a one-time or subscription basis, you agree to TD storing your payment card information. You also agree to pay the applicable fees for the as they become due plus all related taxes, and to reimburse us for all collection costs and interest for any overdue amounts. Your obligation to pay fees continues through the end of the subscription period during which you cancel your subscription.

  1. Notify us of acts contrary to the Agreement.

If you believe that you are entitled or obligated to act contrary to this Agreement under any mandatory law, you agree to provide us with detailed and substantiated explanation of your reasons in writing at least 30 days before you act contrary to this Agreement, to allow us to assess whether we may, at our sole discretion, provide an alternative remedy for the situation, though we are under no obligation to do so.

  1. Notifications and Service Messages.

For purposes of service messages and notices about the Services to you, TD may place a banner notice across its pages to alert you to certain changes such as modifications to this Agreement. Alternatively, notice may consist of an email from TD to an email address associated with your account, even if we have other contact information. You also agree that TD may communicate with you through your TD account or through other means including email, mobile number, telephone, or delivery services including the postal service about your TD account or services associated with TD. You acknowledge and agree that we shall have no liability associated with or arising from your failure to do so maintain accurate contact or other information, including, but not limited to, your failure to receive critical information about the Service.

  1. TD Applications.

TD may offer the Services through applications built using TD platform. Examples of TD Applications include its smart phone applications and TD’s “Share” buttons and other interactive plugins distributed on websites across the web. TD Applications are distinct from third party Platform Applications addressed in Section 4.B. If you use a TD Application or interact with a website that has deployed a plugin, you agree that information about you and your use of the Services, including, but not limited to, your device, your mobile carrier, your internet access provider, your physical location, and/or web pages containing TD plugins that load in your browser may be communicated to us.

Further, by importing any of your TD data through the TD Application, you represent that you have authority to share the transferred data with your mobile carrier or other access provider. In the event you change or deactivate your mobile account, you must promptly update your TD account information to ensure that your messages are not sent to the person that acquires your old number and failure to do so is your responsibility. You acknowledge you are responsible for all charges and necessary permissions related to accessing TD through your mobile access provider. Therefore, you should check with your provider to find out if the Services are available and the terms for these services for your specific mobile devices.

Finally, by using any downloadable application to enable your use of the Services, you are explicitly confirming your acceptance of the terms of the End User License Agreement associated with the application provided at download or installation, or as may be updated from time to time.

  1. User-to-User Communication and Sharing

TD members can create a business listing, however, TD may close, transfer, or remove content from them if the content violates this Agreement or others’ intellectual property rights.

Please note that ideas you post and information you share may be seen and used by other Users, and TD cannot guarantee that other Users will not use the ideas and information that you share on TD. Therefore, if you have an idea or information that you would like to keep confidential and/or don’t want others to use, or that is subject to third party rights that may be infringed by your sharing it, do not post it to your business listing. TD IS NOT RESPONSIBLE FOR A USER’S MISUSE OR MISAPPROPRIATION OF ANY CONTENT OR INFORMATION YOU POST IN ANY BUSINESS LISTING.

  1. Privacy.

You should carefully review our privacy policy before deciding to become a User as it is hereby incorporated into this Agreement by reference, and governs our treatment of any information, including personally identifiable information you submit to us. Please note that certain information, statements, data, and content (such as photographs) which you may submit to TD might, or are likely to, reveal your gender, ethnic origin, nationality, age, and/or other personal information about you. You acknowledge that your submission of any information, statements, data, and content to us is voluntary on your part.

  1. Export Control.

Your use of TD services, including our software, is subject to export and re-export control laws and regulations, including the Export Administration Regulations (“EAR”) maintained by the United States Department of Commerce and sanctions programs maintained by the Treasury Department’s Office of Foreign Assets Control. You shall not — directly or indirectly — sell, export, re-export, transfer, divert, or otherwise dispose of any software or service to any end-user without obtaining the required authorizations from the appropriate government authorities. You also warrant that you are not prohibited from receiving US origin products, including services or software.

  1. Contributions to TD

By submitting ideas, suggestions, documents, and/or proposals (“Contributions”) to TD through its suggestion or feedback webpages, you acknowledge and agree that: (a) your Contributions do not contain confidential or proprietary information; (b) TD is not under any obligation of confidentiality, express or implied, with respect to the Contributions; (c) TD shall be entitled to use or disclose (or choose not to use or disclose) such Contributions for any purpose, in any way, in any media worldwide; (d) TD may have something similar to the Contributions already under consideration or in development; (e) you irrevocably assign to TD all rights to your Contributions; and (f) you are not entitled to any compensation or reimbursement of any kind from TD under any circumstances.

 

3. YOUR RIGHTS.

On the condition that you comply with all your obligations under this Agreement, including, but not limited to, the Do’s and Don’ts listed in Section 10, we grant you a limited, revocable, nonexclusive, non-assignable, non-sublicenseable license and right to access the Services, through a generally available web browser, mobile device or application (but not through scraping, spidering, crawling or other technology or software used to access data without the express written consent of TD or its Users), view information and use the Services that we provide on TD webpages and in accordance with this Agreement. Any other use of TD contrary to our mission and purpose (such as seeking to connect to someone you do not know or trust, or to use information gathered from TD commercially unless expressly authorized by TD) is strictly prohibited and a violation of this Agreement. We reserve all rights not expressly granted in this Agreement, including, without limitation, title, ownership, intellectual property rights, and all other rights and interest in TD and all related items, including any and all copies made of the TD website.

4. OUR RIGHTS AND OBLIGATIONS.

  1. Services Availability.

For as long as TD continues to offer the Services, TD will provide and seek to update, improve and expand the Services. As a result, we allow you to access TD as it may exist and be available on any given day and have no other obligations, except as expressly stated in this Agreement. We may modify, replace, refuse access to, suspend or discontinue TD, partially or entirely, or change and modify prices for all or part of the Services for you or for all our users in our sole discretion. All of these changes shall be effective upon their posting on our site or by direct communication to you unless otherwise noted. TD further reserves the right to withhold, remove and or discard any content available as part of your account, with or without notice if deemed by TD to be contrary to this Agreement. For avoidance of doubt, TD has no obligation to store, maintain or provide you a copy of any content that you or other Users provide when using the Services.

  1. Third Party Sites and Developers.

TD is not responsible for and does not endorse any features, content, advertising, products or other materials on or available from Third Party Sites. TD also does not screen, audit, or endorse Platform Applications. Accordingly, if you decide to access Third Party Sites or use Platform Applications, you do so at your own risk and agree that your use of any Platform Application is on an “as-is” basis without any warranty as to the Platform Developer’s actions, and that this Agreement does not apply to your use of any Third Party Site or Developer Application.

  1. Disclosure of User Information.

You acknowledge, consent and agree that we may access, preserve, and disclose your registration and any other information you provide if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary in our opinion to: (1) comply with legal process, including, but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures; (2) enforce this Agreement; (3) respond to claims of a violation of the rights of third parties, whether or not the third party is a User, individual, or government agency; (4) respond to customer service inquiries; or (5) protect the rights, property, or personal safety of TD, our Users or the public.

Disclosures of User information to third parties other than those required to provide customer support, administer this agreement, or comply with legal requirements are addressed in the Privacy Policy.

  1. Connections and Interactions with other Users.

You are solely responsible for your interactions with other Users. TD reserves the right, but has no obligation, to monitor disputes between you and other members and to restrict, suspend, or close your account if TD determines, in our sole discretion, that doing so is necessary to enforce this Agreement.

 

5. DISCLAIMER.

DO NOT RELY ON TD, ANY INFORMATION THEREIN, OR ITS CONTINUATION. WE PROVIDE THE PLATFORM FOR TD AND ALL INFORMATION AND SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS. TD DOES NOT CONTROL OR VET USER GENERATED CONTENT FOR ACCURACY. WE DO NOT PROVIDE ANY EXPRESS WARRANTIES OR REPRESENTATIONS.

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WE DISCLAIM ANY AND ALL IMPLIED WARRANTIES AND REPRESENTATIONS, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY OF DATA, AND NONINFRINGEMENT. IF YOU ARE DISSATISFIED OR HARMED BY TD OR ANYTHING RELATED TO TD, YOU MAY CLOSE YOUR TD ACCOUNT AND TERMINATE THIS AGREEMENT IN ACCORDANCE WITH SECTION 7 (“TERMINATION”) AND SUCH TERMINATION SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY.

WE NEITHER WARRANT NOR REPRESENT THAT YOUR USE OF THE SERVICE WILL NOT INFRINGE THE RIGHTS OF THIRD PARTIES. ANY MATERIAL, SERVICE, OR TECHNOLOGY DESCRIBED OR USED ON THE WEBSITE MAY BE SUBJECT TO INTELLECTUAL PROPERTY RIGHTS OWNED BY THIRD PARTIES WHO HAVE LICENSED SUCH MATERIAL, SERVICE, OR TECHNOLOGY TO US.

TD DOES NOT HAVE ANY OBLIGATION TO MONITOR THE USE OF ITS SERVICES BY OTHER USERS OF THE COMMUNITY; THEREFORE, TD DISCLAIMS ALL LIABILITY FOR IDENTITY THEFT OR ANY OTHER MISUSE OF YOUR IDENTITY OR INFORMATION.

TD DOES NOT GUARANTEE THAT THE SERVICES IT PROVIDES WILL FUNCTION WITHOUT INTERRUPTION OR ERRORS IN FUNCTIONING. IN PARTICULAR, THE OPERATION OF THE SERVICES MAY BE INTERRUPTED DUE TO MAINTENANCE, UPDATES, OR SYSTEM OR NETWORK FAILURES. TD DISCLAIMS ALL LIABILITY FOR DAMAGES CAUSED BY ANY SUCH INTERRUPTION OR ERRORS IN FUNCTIONING. FURTHERMORE, TD DISCLAIMS ALL LIABILITY FOR ANY MALFUNCTIONING, IMPOSSIBILITY OF ACCESS, OR POOR USE CONDITIONS OF THE TD SITE DUE TO INAPPROPRIATE EQUIPMENT, DISTURBANCES RELATED TO INTERNET SERVICE PROVIDERS, TO THE SATURATION OF THE INTERNET NETWORK, AND FOR ANY OTHER REASON.

6. LIMITATION OF LIABILITY.

SOME COUNTRIES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY IN CONTRACTS WITH CONSUMERS AND AS A RESULT THE CONTENTS OF THIS SECTION MAY NOT APPLY TO YOU.

Neither TD nor any of our subsidiaries, affiliated companies, employees, shareholders, or directors (“TD Affiliates”) shall be cumulatively liable for (a) any damages in excess of five times the most recent monthly fee that you paid for a business listing, if any, or US $100, whichever amount is greater, or (b) any special, incidental, indirect, punitive or consequential damages or loss of use, profit, revenue or data to you or any third person arising from your use of the Service, any platform applications or any of the content or other materials on, accessed through or downloaded from TD. This limitation of liability is part of the basis of the bargain between the parties and without it the terms and prices charged would be different. This limitation of liability shall:

  1. Apply regardless of whether (1) you base your claim on contract, tort, statute or any other legal theory, (2) we knew or should have known about the possibility of such damages, or (3) the limited remedies provided in this section fail of their essential purpose; and
  2. Not apply to any damage that TD may cause you intentionally or knowingly in violation of this Agreement or applicable law, or as otherwise mandated by applicable law that cannot be disclaimed from in this Agreement.

 

7. TERMINATION.

  1. Mutual rights of termination.

You may terminate this Agreement, for any or no reason, at any time, with notice to TD pursuant to Section 9.C. This notice will be effective upon TD processing your notice. TD may terminate the Agreement and your account for any reason or no reason, at any time, with or without notice. This cancellation shall be effective immediately or as may be specified in the notice. For avoidance of doubt, only TD or the party paying for the services may terminate your access to any business listing account. Termination of your TD account includes disabling your access to TD and may also bar you from any future use of TD.

  1. Annual Membership Auto-Renew, Cancellation, and Refund Policy:

You may cancel a free trial at any time during the trial period and incur no charge. All annual and monthly memberships will auto-renew, with your credit card charged each time on the annual or monthly anniversary of your subscription. Monthly subscriptions may be canceled at any time, but you will be billed for the entire cancellation month. Your annual membership may be canceled at the time of renewal and your listing will immediately become inactive, however you will retain access to the site using your login credentials. You may cancel your membership prior to the billing date to avoid future charges. If you cancel your membership prior to the billing date, your listing will stay active until your membership expires. If you have any questions or concerns please contact our customer service team.

  1. Misuse of the Services

TD may restrict, suspend or terminate the account of any User who abuses or misuses the Services. Misuse of the Services includes creating multiple or false profiles; infringing any intellectual property rights, violating any of the Do’s and Don’ts listed in Section 10, or any other behavior that TD, in its sole discretion, deems contrary to its purpose. In addition, and without limiting the foregoing, TD has adopted a policy of terminating accounts of Users who, in TD’s sole discretion, are deemed to be repeat infringers under the United States Copyright Act.

  1. Effect of Termination.

Upon the termination of your TD account, you lose access to the Services. The terms of this Agreement shall survive any termination, except Sections 3 (“Your Rights”) and 4.a-b, and d (“Our Rights and Obligations”) hereof.
8. DISPUTE RESOLUTION

  1. Law and Forum for Legal Disputes

This Agreement or any claim, cause of action or dispute (“claim”) arising out of or related to this Agreement shall be governed by the laws of the state of California regardless of your country of origin or where you access TD, and notwithstanding of any conflicts of law principles and the United Nations Convention for the International Sale of Goods. You and TD agree that all claims arising out of or related to this Agreement must be resolved exclusively by a state or federal court located in the legal jurisdiction where TD Ownership resides, except as otherwise agreed by the parties. Notwithstanding the above, you agree that TD shall still be allowed to apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction.

9. GENERAL TERMS.

  1. Severability.

If any provision of this Agreement is found by a court of competent jurisdiction or arbitrator to be illegal, void, or unenforceable, the unenforceable provision will be modified so as to render it enforceable and effective to the maximum extent possible in order to effect the intention of the provision; and if a court or arbitrator finds the modified provision invalid, illegal, void or unenforceable, the validity, legality and enforceability of the remaining provisions of this Agreement will not be affected in any way.

  1. Notices and Service of Process.

In addition to Section 2.h. (“Notices and Service Messages”), we may notify you via postings on TD. You may contact us at services@trenchlessdirectory.com

  1. Entire Agreement.

You agree that this Agreement constitutes the entire, complete and exclusive agreement between you and us regarding the Services and supersedes all prior agreements and understandings, whether written or oral, or whether established by custom, practice, policy or precedent, with respect to the subject matter of this Agreement. You also may be subject to additional terms and conditions that may apply when you use or purchase certain other TD services, third-party content or third party software.

  1. Amendments to this Agreement.

We reserve the right to modify, supplement or replace the terms of the Agreement, effective upon posting at TD or notifying you otherwise. For example, TD presents a banner on the site when we have amended this Agreement or the Privacy Policy so that you may access and review the changes prior to your continued use of the site. If you do not want to agree to changes to the Agreement, you can terminate this Agreement at any time per Section 7 (Termination).

  1. No informal waivers, agreements or representations.

Our failure to act with respect to a breach of this Agreement by you or others does not waive our right to act with respect to that breach or subsequent similar or other breaches. Except as expressly and specifically contemplated by the Agreement, no representations, statements, consents, waivers or other acts or omissions by any TD Affiliate shall be deemed legally binding on any TD Affiliate, unless documented in a physical writing hand signed by a duly appointed officer of TD.

  1. No Injunctive Relief.

In no event shall you seek or be entitled to rescission, injunctive or other equitable relief, or to enjoin or restrain the operation of the Service, exploitation of any advertising or other materials issued in connection therewith, or exploitation of the Services or any content or other material used or displayed through the Services.

  1. Beneficiaries.

Entities other than TD that own a 50% or greater interest in (“Affiliate”) are not parties, but intended third party beneficiaries of this Agreement, with a right to enforce the Agreement directly against you.

  1. Assignment and Delegation.

You may not assign or delegate any rights or obligations under the Agreement. Any purported assignment and delegation shall be ineffective. We may freely assign or delegate all rights and obligations under the Agreement, fully or partially without notice to you. We may also substitute, by way of unilateral novation, effective upon notice to you, TD for any third party that assumes our rights and obligations under this Agreement.

  1. Potential Other Rights and Obligations.

You may have rights or obligations under local law other than those enumerated here if you are located outside the United States.

 

10. TD USER “DOS” and “DON’TS.”

As a condition to access TD, you agree to this User Agreement and to strictly observe the following DOs and DON’Ts:

  1. Do undertake the following:
    1. Comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, export control laws, tax laws, and regulatory requirements;
    2. Provide accurate information to us and update it as necessary;
    3. Review and comply with our Privacy Policy;
    4. Review and comply with notices sent by TD concerning the Services; and
    5. Use the Services in a professional manner.
  2. Don’t undertake the following:
    1. Act dishonestly or unprofessionally by engaging in unprofessional behavior by posting inappropriate, inaccurate, or objectionable content to TD;
    2. Publish inaccurate information in the designated fields on the profile form (e.g., do not include a link or an email address in the name field). Please also protect sensitive personal information such as your email address, phone number, street address, or other information that is confidential in nature;
    3. Harass, abuse or harm another person, including sending unwelcomed communications to others using TD;
    4. Upload a logo or photo that is not relevant to your business;
    5. Use or attempt to use another’s account without authorization from the Company, or create a false identity on TD;
    6. Upload, post, or otherwise make available or initiate any content that:
      1. Falsely states, impersonates or otherwise misrepresents your identity, including but not limited to the use of a pseudonym, or misrepresenting your business or service, or your affiliations with a person or entity, past or present;
      2. Is unlawful, libelous, abusive, obscene, discriminatory or otherwise objectionable;
      3. Adds to a content field content that is not intended for such field (i.e. submitting a telephone number in the “title” or any other field, or including telephone numbers, email addresses, street addresses or any personally identifiable information for which there is not a field provided by TD);
      4. Includes information that you do not have the right to disclose or make available under any law or under contractual or fiduciary relationships (such as insider information, or proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
      5. Infringes upon patents, trademarks, trade secrets, copyrights or other proprietary rights;
      6. Includes any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation. This prohibition includes but is not limited to (a) using business listing information to send messages to people who don’t know you or who are unlikely to recognize you as a known contact; (b) using TD to connect to people who don’t know you and then sending unsolicited promotional messages to those direct connections without their permission; and (c) sending messages to distribution lists, newsgroup aliases, or group aliases;
      7. Contains software viruses, worms, or any other computer code, files or programs that interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment of TD or any User of TD;
      8. Forges headers or otherwise manipulate identifiers in order to disguise the origin of any communication transmitted through the Services; and/or
      9. Participate, directly or indirectly, in the setting up or development of a network that seeks to implement practices that are similar to sales by network or the recruitment of independent home salespeople to the purposes of creating a pyramid scheme or other similar practices.
      10. Duplicate, license, sublicense, publish, broadcast, transmit, distribute, perform, display, sell, rebrand, or otherwise transfer information found on TD (excluding content posted by you) except as permitted in this Agreement, or as expressly authorized by TD;
      11. Reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for any underlying intellectual property used to provide the Services, or any part thereof

10. Utilize or copy information, content or any data you view on and/or obtain from TD to provide any service that is competitive, in TD’s sole discretion, with TD;

11. Imply or state, directly or indirectly, that you are affiliated with or endorsed by TD unless you have entered into a written agreement with TD (this includes, but is not limited to, representing yourself as an accredited TD trainer if you have not been certified by TD as such);

12. Adapt, modify or create derivative works based on TD or technology underlying the Services, or other Users’ content, in whole or part, except as permitted under TD’s developer program;

13. Rent, lease, loan, trade, sell/re-sell access to TD or any information therein, or the equivalent, in whole or part;

14. Sell, sponsor, or otherwise monetize a TD Group or any other service or functionality of TD, without the express written permission of TD.

15. Remove any copyright, trademark or other proprietary rights notices contained in or on TD, including those of both TD and any of its licensors;

16. Remove, cover or otherwise obscure any form of advertisement included on TD;

17. Collect, use, copy, or transfer any information, including, but not limited to, personally identifiable information obtained from TD except as expressly permitted in this Agreement or as the owner of such information may expressly permit;

18. Share information of non-Users without their express consent;

19. Infringe or use TD’s brand, logos and/or trademarks, including, without limitation, using the word “TD” in any business name, email, or URL or including TD’s trademarks and logos unless expressly permitted by TD;

20. Use manual or automated software, devices, scripts robots, other means or processes to access, “scrape,” “crawl” or “spider” any web pages or other services contained in the site;

21. Use bots or other automated methods to access TD, add or download contacts, send or redirect messages, or perform other activities through TD, unless explicitly permitted by TD;

22. Access, via automated or manual means or processes, TD for purposes of monitoring TD’s availability, performance or functionality for any competitive purpose;

23. Engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of TD’s website;

24. Attempt to or actually access TD by any means other than through the interfaces provided by TD such as its mobile application or by navigating to    http://www.trenchlessdirectory.com using a web browser. This prohibition includes accessing or attempting to access TD using any third-party service, including software-as-a-service platforms that aggregate access to multiple services, including TD;

25. Engage in any action that directly or indirectly interferes with the proper working of or places an unreasonable load on TD’s infrastructure, including, but not limited to, sending unsolicited communications to other Users or TD personnel, attempting to gain unauthorized access to TD, or transmitting or activating computer viruses through or on TD;

26. Interfere with or disrupt or game TD or the Services, including, but not limited to, any servers or networks connected to TD, in particular TD’s search algorithms.

11. COMPLAINTS REGARDING CONTENT POSTED ON THE TD WEBSITE.

We built TD to help you TD alumni businesses and professionals succeed. To achieving this purpose, we encourage our Users to share truthful and accurate information. We also respect the intellectual property rights of others. Accordingly, this Agreement requires that information posted by Users be accurate and not in violation of the intellectual property rights or other rights of third parties. To promote these objectives, TD provides a process for submission of complaints concerning content posted by our Users.